Entries tagged Customer Care Programme

A 5 Step Process to Securing More Business For Less Than a Cup of Coffee

Published: Feb 8th, 2010 | Author: Alex Bhaswara Add Comment

ATTENTION: Real Estate Brokers, Mortgage Brokers, Financial Planners, Insurance Brokers (and other small business operators)

Would you invest $15.28 to secure $10,000?

If you answered ‘Yes’ read on. If you said ‘no’ then read on to discover why you are washing tens of thousands down the toilet.

In real estate, mortgage lending, insurance underwriting and even financial planning, there is an extended period between when a sale begins and ends. During this period there is much tension and stress for most parties involved.

It has always been my view to ‘over communicate’ during this period to ensure a satisfactory outcome is achieved for all parties; mine in particular. (more…)